News

Putting Digital Transformation to Work

Blog Post | January 13, 2021

By Jennifer Hoover, Director of Digital Transformation How do you make digital transformation work for your agency? Before you put a digital transformation strategy in place, you need to...

Making Digital Transformation Work for People

Blog Post | January 6, 2021

By Jennifer Hoover, Director of Digital Transformation Agencies should be looking beyond IT modernization to a new era of digital transformation. To get the maximum benefit, agencies need to...

IT Modernization Isn’t Enough. It’s Time for Digital Transformation.

Blog Post | December 2, 2020

By Jennifer Hoover, Director of Digital Transformation IT modernization has been a key initiative for most government agencies over the last 10-15 years—and with good reason. Outdated software platforms...

AI in Software Defined Networking

Blog Post | February 1, 2019

Scale your network ability with artificial intelligence! Software defined networking (SDN) uses software — instead of more traditional hardware-based methods — to define both networking architecture and network control....

AI & the Service Desk – Let’s GO!

Blog Post | January 9, 2019

Clustering for Service Desk Tickets There’s one thing you can always count on when working in the service desk environment: there’s always too much going on and not enough people to solve the problems. The...